PRIVACY POLICY
Data Controller
Nicola Taylor Consulting Ltd
Introduction
Keeping your personal information safe is very important to us. We are registered as a data controller with the Information Commissioner’s Office. Our registration number is ZC076379. Nicola Taylor Consulting Ltd is committed to the protection of your personal data we process in line with the data protection principles set out in the UK General Data Protection Regulations (“UK GDPR”) and the Data Protection Act (2018).
This privacy notice explains what personal data we collect from individuals (“you/your”) who visit our website, contact us using our web forms, by email, phone or through one of our social channels, or subscribe to marketing communications.
We collect and use personal information about individuals at organisations who enquire about working with us, those that we work with, and suppliers and contactors.
What information do we process?
Information you provide to us:
We process all information you give us, either through corresponding with us by post, telephone, email or otherwise. This includes information you provide when your register your details with us, or when you report a problem with our site.
Information processed following an enquiry from you:
We process the following information:
• Your name (first and last),
• Organisation name,
• Organisation address,
• Your job title,
• Organisation telephone number,
• Organisation email address,
We use your name, organisation address, email address and phone number to contact you about your enquiry.
Information we obtain from other sources:
Indirectly, we may record or receive additional details about you from
• Public information sources, such as your organisation website, LinkedIn, news articles and public registers, such as The Charity Commission.
• People who think that you may be interested in working with us.
Cookies
We use cookies on our website (http://www.nicolataylorconsulting.co.uk ) to store information about how you use our website. A cookie is a piece of data stored on the user’s computer tied to information about the visitor. This information may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your use. This enables us to analyse the use of our website and services. We may also create a profile which details your viewing preferences. We use your profile to tailor your visit to our website, to make navigation easier and direct you to information that best corresponds to your interests and country location.
We may use the following cookies:
– Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website, use a shopping cart or make use of e-billing services.
– Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
– Functionality cookies. These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
– Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make the Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Third party cookies
Please note that third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies, performance cookies or targeting cookies.
Purpose and Bases for Processing Your Data
We will only use your personal information for the purpose which it was provided to us for and in ways that you would reasonably expect. We may use your data for the following purposes and on the following lawful bases.
Responding to correspondence from you or other type of enquiry. It is in our legitimate interest to respond to enquiries made by phone, by email, through our social channels or any other means.
Sending you information such as newsletters. When you agree to be contacted for marketing, we will rely on your consent, which may be withdrawn at any time by emailing Nicola@NicolaTaylorConsulting.onmicrosoft.com
For planning, mobilising, implementing and completing service contracts or supply agreements with third party suppliers. This is necessary for the performance of the contract or services agreement we have entered with you.
Improving our website and the overall website visitor and user experience. It is our legitimate interest to process analytical data and statistical analysis to help improve and optimise our website.
Sharing Your Information
We will not sell or exchange your personal information. We will only share your personal information where we are required to fulfil our contract with you, or legitimate interest, where we have your consent, or we are required to do so by law.
We may share your personal information with third party organisations who will process it on our behalf. This is strictly governed by data processing terms which confirms that the personal information we provide will only be used for the purposes we specify and will be processed in line with data protection legislation.
Other third parties we may share your personal data with include:
• Public bodies such as The Charity Commission, Inland Revenue, local councils or the police for the prevention and detection of crime or other competent authorities with investigations including criminal and safeguarding investigations. The legal basis in these cases is compliance with a legal obligation.
• In case of an emergency we may also share your information with the relevant public health and emergency services and contact your next of kin. The legal basis for processing in such cases is to protect your vital interests.
Your Rights
The GDPR provides you with certain rights in relation to the processing of your personal data, including to:
• Request access to personal data about you (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you, and to check that we are lawfully processing it.
• Request rectification, correction, or updating to any of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. • Request personal data provided by you to be transferred in machine-readable format (“data portability”).
• Request erasure of personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove personal data where you have exercised your right to object to processing (see below).
• Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you (e.g. if you want us to establish its accuracy or the reason for processing it).
• Object to the processing of your personal data in certain circumstances. This right may apply where the processing of your personal data is based on the legitimate interests of Nicola Taylor Consulting Ltd.
These rights are not absolute and are subject to various conditions under applicable data protection and privacy legislation and the laws and regulations to which we are subject.
If at any time you decide that you no longer wish to be contacted for marketing purposes, or if you would like to exercise any of your rights as set out above, you can contact us by email. See ‘Contact Us’.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
In addition to the above, please note that you have the right to make a complaint at any time to the Information Commissioner’s Office if you are concerned about the way in which we are handling your personal data.
Data Retention Period
We will retain your personal data for as long as it necessary for the purpose of our relationship or until you object to us processing it or withdraw your consent.
Contact Us
You can contact us in relation to data protection and this privacy notice by emailing Nicola@NicolaTaylorConsulting.onmicrosoft.com